At CompanyHub we strive to create quality software that you enjoy using for your business or professional life. You have a number of choices and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations.
If at anytime during your first month using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase, and downgrade your account to the free plan for that service.
CompanyHub doesn’t force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at anytime during your first 30 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase, and cancel your subscription.
We want you to be happy with our service throughout your entire contract, not only the first 30 days. So we go beyond that. If at anytime during your contract we remove, break or discontinue functionality that was available at the time you signed up for your contract, we ask you to notify us immediately. If we fail to address it on a timely manner to your entire satisfaction, we will offer you a PRO-RATED REFUND for the reminder of your contract.
For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. After each renewal you will get a receipt via e-mail specifying the amount that has been deducted.
We know that sometimes customers forget to cancel an account they no longer want until it is has already been charged. That’s why, if your subscription is renewed automatically and you have NOT used the app at all after renewal, you can cancel your monthly/annual subscription upto five business days after your renewal date, and we will still process your cancellation and give you a FULL REFUND of the last renewal.
For questions, please e-mail [email protected]
Exception to our Refund Policy
Please note that we will not entertain a request for refund (FULL or PRO-RATED) when we have suspended or terminated your access to CompanyHub Services due to a violation of our Terms of Service.